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Contact Us Online

Please note that all requests will have a response on the same or next business day.

If you are a provider located outside the U.S. and do not have an existing MNG account, please contact us at (+1) 844-664-8378 or [email protected] for additional information regarding MNG service levels including: test offerings, request forms, kits, payment options, etc


Contact Us by Phone

Customer Service Hours:
Monday through Friday, 8:30am – 5:00pm EST

Phone: +1 678-225-0222
Toll Free: +1 844-MNGTEST
Invoice Support: +1 888-834-8901, option 2
Fax: +1 678-225-0212
Customer Support: ext. 109
Compliance Action Line: +1 800-801-1005


Accounts Receivable:
 Direct Dial: +1 888-834-8901, option 2
 From MNG Direct: ext. 141
Accounts Payable: +1 800-222-7566

For all Canadian inquiries, contact:
Dynacare Genetics and Specialty Services
Toll-free: 1-888-988-1888
Fax: 1-450-663-4428
[email protected]
Monday through Friday, 8:30am – 8:00pm EST